Human Capital

"Workers bear little resemblance to assets."

"Investorship emphasizes the primacy of personal resources, the (chiefly) mental powers that workers bring to their jobs and their organizations."

"Let us refine the definition of human capital by breaking it into elements: ability, behavior, and effort."

"At the center of the discussion lie two different but related ideas: commitment to an organization and engagement in a job."

"From research specifically focused on what it takes to get people to invest discretionary human capital, four categories of factors emerge."

"Not all aspects of return on investment in work are created equal."

"In simple terms, strategy execution boils down to an effort to match organizational strengths with requirements for competitive success."

"Should you develop someone within the organization or hire someone from outside?"

"All contracts should address three distinct sets of issues. We label these duration, consideration, and provision for change."

"The recruiting process is a message."

"Human capital, like any other asset, lies idle if not applied."

"Aligning worker investment with business strategy increases the probability that the organization will succeed in the marketplace."

"Companies that want to make sure people understand how they fit into the strategy for success should start by crafting a high-level statement laying out a philosophy of human capital investment and the psychological deal."

"Trust is the key to confidence that the psychological contract will hold."

"Competence, as a form of human capital, comprises two main components: teaching and learning abilities."

"Contrary to the fears of some managers, the true control that comes with autonomy does not require them to give up the authority they exercise."

"Justice comes from two sources: the fairness of the inherent procedure and the equity of the results."

"Here is a paradox?although most companies say they provide training, less than 20 percent of workers say they receive any formal training from their employers. "

"Wherever people need to learn and adapt to get the job done, practice communities have likely emerged informally, of their own accord."

"By delving into information, analyzing patterns, and identifying root causes and driving forces, an organization can turn information into intelligence."

"The analysis of turnover aims to identify workers who meet two criteria: they have human capital that the organization values highly and show characteristics that make them likely to depart."

"Measures must link and together show how effectively individual and organization have managed human capital acquisition, building, and investment."