The Knowledge Evolution

"This new world of instant information and global communication technology has overturned our thinking and overthrown the old social and economic order."

"Futurists suggest that profound change results when the underlying science or mythology changes."

"Applying knowledge to knowledge in business only really begins when we reflect on the learning and knowledge component of the work itself."

"The cost of the information technology in the average car is greater than the cost of the steel."

"Such questions focus around collecting and organizing codified knowledge. There is an emphasis on measurement and planning."

"There is a powerful dynamic relationship between knowledge and power."

"Despite the explosion of knowledge and an increasing interest in knowledge management, we know relatively little about the process of organizational knowledge creation."

"Core competencies are those unique characteristics that enable a company to generate innovative products continually and to extend market capability."

"It is important to remember in any comparative analysis that none of the companies currently in your industry including yours may be even close to where the industry is heading in the future."

"A company's identity at any given moment in time is derived from its unique combination of competencies and capabilities."

"This renewed appreciation of intellectual assets at Dow is propelling them to consider an Intellectual Capital Supplement to their traditional corporate measures."

"Underlying codified intellectual assets, such as patents, copyrights, and trademarks, is a whole iceberg of knowledge that floats around the organization."

"If our attention is on managing information, we will never move into knowledge. If we focus only on building knowledge, we will never gain real wisdom."

"One of the goals of knowledge management in organizations is to make knowledge more visible."

"When we decide to acquire knowledge, we require learning processes to support that effort."

"We can think of our own personal knowledge as a web of knowing where many thoughts, feelings, concepts, ideas, and beliefs weave together."

"Every aspect of knowledge is interdependent on the others in our universe of knowing."

"We can link different types of learning to the performance challenges a manager or team might face in the course of their work."

"Mission and value statements are basic tools for fostering cohesiveness and alignment."

"No sooner do we think we have identified a pattern of knowledge than a new one seems to appear. So, if this basic component of organizational intelligence is always changing, how do we organize to support it?"

"The more feelers individuals have extended to the environment, the more people actively seek feedback and appreciate variation, the more data they require."

"High performing organizations have their Procedural house in order."

"Companies with high level performance in the Functional mode realize productivity gains from fine tuning their business processes."

"Analysis in the Managing mode goes beyond just determining if something is or is not working well. It has to do with understanding all the factors that promote or impede effectiveness."

"Are people encouraged to have active exchanges with the environment by participating in professional associations, conferences, and trade shows, or by obtaining continuing outside education?"

"Union mode performance arises from a perspective that understands that our actions do not truly serve us unless they serve all of us."

"Best practice companies provide a common vehicle for expanding knowledge across all domains."

"We cannot solve our Knowledge Era questions with design approaches that came out of Information Age thinking."

"The Web, with many of the qualities of a self-organizing system, is one of the most interesting knowledge experiments around."

"The challenge in any measurement system is to be sure that what we are measuring is really an indicator for what we want to observe."